AI maintenance coordination, end to end

Every maintenance
request, handled.

Kylian coordinates residents, vendors, approvals, and closeout—your team only handles exceptions.

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LIVE WORK ORDERUnit 3B
Kitchen leak
1Intake2:03 PM
2DispatchQueued
3ApprovalQueued
4CloseoutQueued
Kylian just handledKitchen leak, Unit 3B
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One work order · fully coordinated
Intake · 2:03 PMKitchen leak, Unit 3BResident answered. Emergency risk ruled out.

Measured on your portfolio

Prove the value
on real work orders.

How quickly every resident receives a useful response, at every hour.

< 2 minPilot measurement

Every manual call, text, email, and status check removed from your team.

Before / afterPilot measurement

How long it takes to find, confirm, and schedule the right approved vendor.

LivePilot measurement

One maintenance operating layer

From first message to verified repair.

Intake2:03 PM
Resident reached

Leak confirmed in Unit 3BAnswers immediately, gathers the facts, and flags emergencies.

Everyone stays informedResident, vendor, and manager share one live status.

Action written backMessages, decisions, and documents stay attached to the work order.

01 / 07
Diagnose2:05 PM
Issue classified

Likely supply-line failureTurns a vague request into a clear, actionable scope of work.

Everyone stays informedResident, vendor, and manager share one live status.

Action written backMessages, decisions, and documents stay attached to the work order.

02 / 07
Dispatch2:11 PM
Vendor assigned

Harris Plumbing · ETA 3:30 PMContacts approved vendors, compares availability, and books the job.

Everyone stays informedResident, vendor, and manager share one live status.

Action written backMessages, decisions, and documents stay attached to the work order.

03 / 07
Coordination2:18 PM
Access confirmed

Resident and technician confirmedHandles resident updates, access windows, reminders, and follow-up.

Everyone stays informedResident, vendor, and manager share one live status.

Action written backMessages, decisions, and documents stay attached to the work order.

04 / 07
Approvals3:47 PM
Within policy

$385 quote auto-approvedApplies spend limits and escalates only the decisions that need a person.

Everyone stays informedResident, vendor, and manager share one live status.

Action written backMessages, decisions, and documents stay attached to the work order.

05 / 07
Documentation4:42 PM
Record complete

Invoice and repair photos attachedCollects invoices, W-9s, COIs, photos, and completion notes.

Everyone stays informedResident, vendor, and manager share one live status.

Action written backMessages, decisions, and documents stay attached to the work order.

06 / 07
Closeout5:06 PM
Repair verified

Resident confirmed water restoredConfirms the fix, closes the loop, and updates your system of record.

Everyone stays informedResident, vendor, and manager share one live status.

Action written backMessages, decisions, and documents stay attached to the work order.

07 / 07

Frictionless onboarding

Connect Kylian to the workflow
you already use.

Forward one inbox or give Kylian scoped PMS access. Add vendors, properties, and approval rules—then start in shadow mode.
Portfolio workspaceOperator access
UserAccessStatus
KKylian AIMaintenance operationsScoped permissionsActive

The difference Kylian makes

First responseTracked from day one
Coordinator touchesBefore vs. after
Open-job agePortfolio-level trend
before Property manager Maintenance coordinator On-call manager Vendor admin
after Property managerworking withKKylian

Learns your operating rules

Teach the rule once.

Vendor preference
Two approved plumbers are available. Book the first one?
Compare price and arrival time first.
Understood. I will compare both before dispatch. Saved as a portfolio rule
Spend rules
The emergency plumber quoted $385. It is under the portfolio limit. Approve?
Yes. Always escalate anything above $500.
Approved and scheduled for 4 PM. Saved as a portfolio rule

Built for trust

Autonomous inside your boundaries.

Approval boundaries
Full action history
Your PMS stays the source of truth

Simple pricing

Pilot first.
Scale after proof.

Per managed unit
per month
$10Book a demo

Portfolio minimums apply. Paid pilot credited on conversion.

  • End-to-end maintenance coordination
  • Resident and vendor communication
  • Approval and exception routing
  • ROI analytics and reporting
  • Implementation and support
Requests come in
call text email PMS
Kylian keeps every job moving

Give Kylian 30 real work orders.

Start with one portfolio, baseline the current workflow, and prove the operational ROI in 30 days.

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